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5 Things to Consider When Looking for a Manufacturer in China

Lessons one company learned while developing its first product.

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The Ultimate Test: Turning Your Cool Idea Into a Great Product

Developing careful manufacturing design guidelines and specifications along with continuous reviews will help ensure you deliver on what your customers desire.

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Hello? Is Someone There? Why Customer Support Matters.

Your service team can not only address client problems but give valuable feedback to your company and product.

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Customer Support Is as Easy as 1, 2, 3

Resource-constrained startups short on cash can implement a lean response strategy that turns consumers into advocates.

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Hold the Phone! Don't Outsource Customer Support Just Yet.

Here are five reasons to keep a support team in-house.

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Strategic Networking and How to Make the Most of Your Evenings

Here's how to turn the experience into worthwhile (and enjoyable) time spent.

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Tackling the Unsexy Business of Inventory Management

Many entrepreneurs are ill-equipped for the balancing act of ensuring enough products are delivered on time without having too many lying around.

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